We are committed to ensuring a smooth and transparent return experience for all customers. Please read the policy carefully before initiating a return.
Return Authorization (RMA Required)
Items cannot be returned without prior approval.
Customers must obtain a Return Material Authorization (RMA) before sending any product back.
How to Request an RMA
To initiate a return, please email us with the following details:
Order Number
Reason for Return
Photos or supporting evidence (if applicable)
Email: tejpal.singh@rubronixplastseal.com
Once reviewed, we will provide you with an RMA number and return instructions.
Return Shipping
All return shipments are the customer’s responsibility, including cost and risk.
Items must be securely packed to avoid damage during transit.
Return Eligibility & Time Window
We offer a 30-day return policy from the date of delivery.
Returns are not accepted for the following categories once opened or used:
Software
Custom-made or specially constructed items
RoHS-certified materials
Static-sensitive or moisture-sensitive components (if packaging/seal is opened)
To qualify for a return, items must be:
Unused
In original condition
With all accessories and packaging intact
Restocking Fee
Unwanted or incorrectly ordered items may incur a:
30% restocking fee
Minimum charge: ₹500
This fee applies unless the return is due to an error on our part.
Refund Approval & Processing
Once the returned item is received and inspected:
Approved refunds will be processed to the original payment method.
Refund processing typically takes 10–12 business days after inspection.
If the product shows signs of misuse, alteration, soldering, or damage, the return may be declined and the item sent back.